We don't want to sound too precious, but
sometimes we have a restaurant experience we don't want to repeat. We suspect
that it's a familiar experience for some of you too. At a recent visit to a
Waterfront restaurant - not one we have written about in this issue, why would
we? This is what they did wrong. The food was good, it usually is. They just
got almost everything else wrong.
1. They now
have outside seating and good views, both with ample seating but we were put
right at the back, next to both the busy kitchen and toilet entrance. Not our
favourite spot. Is this how they treat pensioners?
2. They didn't
tell us about the Wednesday special, but we knew it existed, which was why we
were there. So we asked for it. (We then told all the foreigners being seated
next to us about it! and they were delighted).
3. The
lighting - in a new space - was atrocious. Get this right please restaurants,
we want to see our food
4. There was a
large hair in on John's hamburger, we pointed it out, they ignored us
5. The portion
of excellent ribs Lynne was served was enormous so we asked for a doggie bag.
Refused point blank, said they don't do it on specials. Why? We know they do it
normally. So she simply wrapped the food in a napkin and put it in her handbag.
Why don't you offer a half portion on your menu, it would be popular
6. When the
bill arrived, it was full charge for both dishes. We made them change it to the
special
7. Service was
very attentive, but only when we didn't need them. The bill took forever to come
and we needed to be somewhere else
Will
we be back? Ummmmmm
© John & Lynne
Ford, Adamastor & Bacchus 2016
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